Josi (O-Josi-O) ([info]eris_devotee) wrote,
@ 2009-06-03 08:58:00
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*Excellent* article. An excerpt (emphasis mine):

Great design at places such as Apple isn't about "empowering decision makers" or whatever that lame B-school buzzword is. It's about awarding massive power and self-determination to those with the most cohesive vision--that is, the designers. Those are the people with the best idea of what customers want. That's the essence of "design thinking." If you were to summarize just how ugly--and self-defeating--the alternative can be, AA's Web site would be a smoking gun.



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[info]randi_black
2009-06-03 11:27 pm UTC (link)
Before I clicked on the article, my silly self assumed AA was American Apparel...

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